Last updated: September 30, 2026
Privacy Policy — Chef Cost Lab
Chef Cost Lab ("we", "our") is a subscription software service that helps restaurants track and control back-of-house food costs. This policy explains what information we collect and how we use it.
Information we collect
Account information. When you create an account, we collect your name, email address, and password (stored securely).
Restaurant data. Any business data you enter into the app — sales, purchases, inventory, waste, labor, recipes, and menu engineering figures — is stored so the app can generate your reports. This data belongs to you.
Payment information. Subscriptions are processed by Stripe. We never see or store your full credit card number. Stripe handles payment details under its own privacy policy.
Usage data. We may collect basic technical information (browser type, pages visited) to keep the service running and improve it.
How we use your information
To provide and maintain the service.
To process your subscription and send billing communications.
To respond to support requests sent to support@chefcostlab.com.
To improve the product. We do not sell your personal information or your restaurant data.
Data sharing
We share data only with the service providers needed to run Chef Cost Lab: our hosting/database provider and Stripe for payments. We do not share your restaurant's business data with advertisers or unrelated third parties.
Your rights (Canada — PIPEDA)
You may request access to, correction of, or deletion of your personal information at any time by writing to support@chefcostlab.com. Deleting your account deletes your personal data; per our Terms, you can export your restaurant data before cancelling.
Data retention
We keep your data while your account is active. If you cancel, your data is retained for a reasonable period in case you return, and deleted upon request.
Security
We use industry-standard measures (encryption in transit, access controls, secure authentication) to protect your information. No method is 100% secure, but we work to keep your data safe.
Changes
If we change this policy, we will update the date above and notify you through the app or by email for material changes.